GeM Seller Login: How Sellers and Service Providers Sign In
Enter your User ID (not email) → CAPTCHA → password or OTP → seller dashboard.
GeM seller login – step by step
What you can do after seller login
Primary vs secondary seller users
Primary user
The proprietor, director or key person who registered. Controls the profile, contact details and other users.
Secondary users
Staff logins for catalogue, bidding or finance, with only the rights the primary user gives.
Staff can’t see bids or payments? Their role doesn’t include it; the primary user must add it. Primary user left the company? Request a primary-user change through a GeM ticket, with proof of authority from the business.
Seller login errors and fixes
| Error | Likely cause | Fix |
|---|---|---|
| Invalid credentials | Email typed instead of User ID | Use the User ID from your registration email |
| OTP not received | Old mobile/email, spam | OTP fix guide |
| Aadhaar eSign fails | Name/mobile mismatch | Match Aadhaar details to your profile |
| DSC not detected | Expired DSC, browser, signer utility | Check expiry, reinstall utility, use Chrome/Edge |
| Session expires | Long idle time | Save drafts; prepare documents first |
| Account locked | Too many wrong attempts | Wait, then reset password |
FAQ
What is a GeM seller ID?
The User ID you created at registration. It isn’t your email or PAN.
Can my employee log in for me?
Yes, through a secondary login created by the primary user, with limited rights.
Is there a fee to log in?
No. Registration and login are free; transaction charges apply only on larger orders.
Is seller login different from buyer login?
The accounts are separate. Buyer login guide
